HOW IT WORKS

From insurance claims to expert consultations and doorstep assistance, Zust Claim brings everything together on one platform. Get trusted support, expert guidance, and hassle-free service—all in a few simple steps.

how-it-works

Chat & Call With Experts

Choose Expert Category

Select Insurance Advisor, CA, Legal Expert, or Financial Consultant based on your requirement.

View Verified Experts

Check expert profiles, ratings, experience, language, and consultation charges.

Start Chat or Phone Call

Connect instantly through secure chat or phone consultation.

Get Professional Guidance

Discuss claims, taxation, legal queries, documentation, policies, or financial concerns directly with experts.

Pay Per Minute / Session

Simple transparent pricing based on expert consultation time.

Save Reports & Follow-Ups

Access chat history, recommendations, and future consultation support anytime.

DOORSTEP & SERVICE
ASSISTANCE

01

Select Required Service

Choose the assistance you need such as document pickup, submission support, financial guidance, policy assistance, or doorstep consultation services.

02

Schedule Visit or Assistance

Select preferred location, date, and time for document support or expert assistance.

03

Executive or Expert Assigned

A verified support executive or professional expert is assigned based on your service requirement.

04

Real-Time Tracking & Updates

Track request status, assigned executive, document handling, and service progress directly inside the app.

05

Assistance & Guidance Delivered

Receive support for documentation, insurance processes, financial planning discussions, or operational assistance at your doorstep or through guided coordination.

06

Service Completion & Confirmation

Get completion updates, service proof, and final confirmation inside the app after successful assistance.

CLAIM ASSISTANCE

Claim Assistance Flow